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Administrative Support Responsibilities

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   Click on the administrative area names below to view a list of
   staff in each and their areas of responsibility.

Dean's Office

Terri Glazier – 615-8415, scooter@umich.edu
Assistant to the Dean and Manager of Faculty Affairs

  1. Faculty Leaves of Absence
  2. Sabbatical Leaves
  3. Faculty Retirements
  4. Faculty Reviews
  5. Promotion and/or Tenure Process
  6. LEO Lecturer Appointments and Reviews
  7. SMTD Executive Committee
  8. SMTD Awards Committee

Tracy Goetz – 764-0584, tgoetz@umich.edu
Executive Secretary to the Dean

  1. Coordinate the Dean’s calendar
  2. Manage incoming requests to the office; collect, research, and analyze information for routing
  3. Central point-person for receiving and disseminating information to the Dean’s office

 

Academic, Faculty & Student Affairs

Erin Burris – 936-2214, etheisen@umich.edu
Scheduling Coordinator, Academic, Faculty and Student Affairs

  1. Curricular scheduling: Courses, exams, student recitals, and studio recitals
  2. Non-curricular/special event scheduling: Faculty/guest recitals, workshops, masterclasses, lectures, rehearsals, meetings, and miscellaneous events
  3. Applied studio roster management, including non-major application process, and overrides
  4. Course Evaluations
  5. End of term jury scheduling

Tom Erickson – 764-8623, tericks@umich.edu
Academic Advisor, Academic, Faculty and Student Affairs

  1. General academic advising for Undergrad, Masters, and Specialist students
  2. Class registration
  3. Course overrides
  4. Temporary use of piano keys
  5. Concert and recital programs
  6. Commencement activities

Alvin Hill – 764-5920, munk@umich.edu
Events Technical Manager, Business Office

  1. Coordinate performances
  2. Technical support of performances, events, and programs held in Hankinson Rehearsal Hall, Watkins Lecture Hall, McIntosh Theatre, Stamps Auditorium, and Britton Recital Hall

Emily Hyssong – 647-1908, emhyss@umich.edu
SMTD CAPS Counselor, Counseling and Psychological Services (CAPS), Academic, Faculty and Student Affairs

  1. Provide individual counseling within a brief-treatment model to undergraduate and graduate students in the SMTD
  2. Facilitate referrals and mental health resource exploration for students
  3. Offer consultation with students, faculty, and staff, about mental health concerns for students
  4. Provide crisis assessment and intervention for high-risk students
  5. Deliver outreach presentations for students on issues relevant to mental health and wellness, including time and stress management, self-compassion and acceptance, mastering performance anxiety, self-care and healthy coping, and how to help a friend in distress

Jonathan Kuuskoski – 615-8585, jkuusk@umich.edu
Director, EXCEL Lab

  1. Primary student Career Development coach
  2. Oversees all EXCEL Events
  3. Leads EXCEL Student Funding Committee
  4. Mentors EXCEL-funded student projects
  5. Instructor for Entrepreneurship Mini-Courses

Paola Savvidou – 764-7231, savvidou@umich.edu
Wellness Coordinator and Global Engagement Advisor, Academic, Faculty and Student Affairs

  1. Coordinate wellness-related workshops and events for students, faculty and staff
  2. Develop partnerships with health organizations on campus and in the community
  3. Provide wellness coaching for students (starting in Winter 2017)
  4. Advise students and assist in the process of student exchanges with partner institutions

Marty Snyder – 764-2516, martysny@umich.edu
Student Services Assistant Senior, Academic, Faculty and Student Affairs

  1. Scholarships and Fellowships for UG, MM, SM students
  2. Concerto Competition
  3. Commencement Activities
  4. Studio Assignments
  5. Student Services Support

Caitlin Taylor – 764-4204, cmaryt@umich.edu
Career Services Coordinator, EXCEL, Academic, Faculty and Student Affairs

  1. Coordinates EXCEL Guests
  2. Coordinates EXCEL Scheduling
  3. Primary Administrator for Intern Program
  4. Assists in Contract process for student musicians
  5. Distributes paid performance opportunities

Deedee Ulintz – 764-0592, dianals@umich.edu
Director of Student Affairs and Program Evaluation, Academic, Faculty and Student Affairs

  1. Work with departments on Curricular and Policy Evaluation, Revision, and Creation
  2. Degree Auditing for all undergrad and MM Students
  3. Graduation Tracking and Approval
  4. SMTD Commencement Production
  5. Management of Academic Probation
  6. Orientation Advising and Welcome Sessions
  7. Advisory Member of CDR
  8. Member of OSCR Arbiters
  9. Oversee/Manage the following areas: Advising, Scheduling, Student Affairs Administration, Student Handbook, and Registrar functions including registration adjustments, overrides, class rosters, status adjustments and approvals, withdrawal approvals, substitutions, waivers, and proficiencies

Nicole Watson – 936-1915, nmwatson@umich.edu
Assistant to Mark Clague, Interim Associate Dean for Academic and Student Affairs

  1. Coordinate Interim Associate Dean’s Calendar
  2. Track Scholarships and Fellowships for UG, MM & SM Students
  3. Faculty and Academic Affairs Financial Support
  4. Faculty Mentoring Program
  5. Commencement Support
  6. SMTD Faculty Awards
  7. Faculty Hiring Support
  8. CDR Support
  9. LEO Support

 

Admissions

Emily Smokovich – 763-5112, esmokov@umich.edu
Executive Assistant to the Assistant Dean for Admissions, Admissions Office

  1. Direct administrative support for the Asst. Dean of Admissions & Admissions Office
  2. Add/Change degrees & application changes
  3. Coordinates Dean Hoffman’s calendar
  4. Can assist with merit scholarship or financial aid-related questions
  5. Staff support for Chicago Unified auditions, and various Ann Arbor audition activities
  6. Leads Orientation planning and execution
  7. Faculty Showcase concert preparation

Molly Cravens – 763-8338, mcravens@umich.edu
Admissions Counselor, Admissions Office

  1. Handles prospect inquiries, office email and phone
  2. Manages prospective student visits
  3. Coordinates summer orientation for admitted students
  4. Assists with application processing

Amanda Gatt – 936-6677, gattaman@umich.edu
Auditions Coordinator and Recruiter, Admissions Office

  1. Auditions and interview scheduling for all departments
  2. Logistics manager for all audition days (space, equipment, faculty score sheets, etc.)
  3. Manages admitted student visits

Julia Hoffert – 763-7558, jspanja@umich.edu
Recruitment Coordinator, Admissions Office

  1. Admissions counselor for the following programs: Harp, Jazz, UG MEI/MEC, Organ/Harpsichord, Strings, Voice, Winds & Percussion
  2. Leads SMTD recruitment efforts
  3. Manages Admissions marketing inquiries
  4. Assists with merit scholarship or financial aid-related questions

Brian Igoe – 763-0300, btigoe@umich.edu
Senior Admissions Counselor, Admissions Office

  1. Admissions counselor for the following programs: Composition, Interarts, Music Ed (Grad), PAT, Piano, Theatre, Theory/Musicology
  2. Rackham/Graduate application questions
  3. Assists with merit scholarship or financial aid-related questions
  4. Hires/manages work-study students for Admissions Office

 

Business Office

Tony Arterberry – 936-3925, aart@umich.edu
Research Coordinator, Business Office

  1. Assist faculty with the preparation of grant proposals and budget development
  2. Coordinate the grant proposal submission process
  3. Provide expertise for pre and post award grant administration
  4. Provide guidance on school and sponsor guidelines
  5. Monitor and provide compliance on research grant projects
  6. SOA reconciliation
  7. Auxiliary administrative support to Ensembles
  8. People Pay back-up for Jeanette and Megan

Jeanette Bierkamp – 936-8834, bierkamp@umich.edu
Coordinator Financial Resources, Business Office;*Direct Administrative Support for Department Numbers: 421200, 421300, 421400, 421500, 421510, 421520, 421530, 422100, 422200, 422300, 422400, 422500, 422600, 423100, 423300, 433500, 433700; **Auxiliary Administrative Support: 420500, 421100, 423200, 431000, 432000, 433000

  1. Direct administrative support to 17 academic departments
  2. Auxiliary administrative support to six academic departments
  3. Concur compliance review and system approvals for 23 departments
  4. Masterclasses and Major Events coordination
  5. Travel awards tracking for all of SMTD
  6. Faculty and Staff financial training for all of SMTD

* Direct Administrative Support includes creating requisitions, assisting with travel arrangements, procurement, invoicing, cash handling, and expenses review & research

**Auxiliary Administrative Support is assisting in the above areas when the department’s support is out of office or otherwise engaged

Victoria Hage-Hassan – 764-3764, torie@umich.edu
Executive Assistant to Christian Rafidi, CAO; Business Office

  1. Coordinate the CAO’s calendar
  2. Manage incoming requests to the office, collect, research and analyze information for routing
  3. Central point-person for receiving and disseminating information to the CAO’s office

Megan McClure – 764-2119, mcmegan@umich.edu
Business Office Coordinator, Business Office; *Direct Administrative Support for Department Numbers: 420140; **Auxiliary Administrative Support: 420000, 420110, 420120, 420130, 420200, 420300

  1. Financial reporting for all of SMTD
  2. Concur compliance review and system approvals for 8 departments
  3. Direct administrative support for 1 department*
  4. Auxiliary administrative support for 6 “administrative” departments**
  5. Payments to students, faculty, and staff
  6. Database creation and maintenance
  7. Student Hiring
  8. Update faculty/staff/student appointments

* Direct Administrative Support includes creating requisitions, assisting with travel arrangements, procurement, invoicing, cash handling, and expenses review & research

**Auxiliary Administrative Support is assisting in the above areas when the department’s support is out of office or otherwise engaged

Michelle Pnacek – 936-1628, mstaaum@umich.edu
Financial Manager, Business Office

  1. Questions regarding your budget
  2. Financial policies and procedures, including PCard programs & procurement
  3. Internal controls compliance
  4. Oversees day-to-day financial operations/transactions
  5. Advise and assist the Chief Administrative Officer regarding fiscal issues
  6. Reviews business transactions for compliance with relevant policies and regulations

Amy Truckey – 764-6521, atruckey@umich.edu
HR Manager, Business Office

  1. Provide interpretation and implementation of policies and procedures in all areas of human resources
  2. Point of contact for all HR questions/concerns
  3. Coordinate faculty and staff searches
  4. LEO new hire processing
  5. Prepare visiting scholar paperwork
  6. Student hire information and process
  7. Faculty and staff leaves administrator
  8. Payroll
  9. Appointment changes

 

Business Office: Facilities Operations

Kelley Archer – 764-5429, krichko@umich.edu
Music Education Program Coordinator (Stearns Building Operations)

  1. On-site Facilities Support to Stearns, including maintenance calls and custodial oversight
  2. Keys for Stearns

Heather Currie – 936-2213, hncurrie@umich.edu
Facilities Assistant, Information Office, Business Office

  1. Keys & Card Access (New Faculty, Staff, and Students)
  2. Locker Management and Assignment
  3. Maintenance calls for Burton Tower, Stearns, and Dance
  4. Backup to Ben Thauland

Ben Thauland – 647-6310, thauland@umich.edu
Facilities Assistant, Information Office, Business Office

  1. Maintenance calls for Moore
  2. AV & Facilities Support to Stamps
  3. Facilities Support to Walgreen (Risers in Studio 1)
  4. Backup to Heather Currie

Mary-Alice ("M.A.") Wiland – 764-6524, mawiland@umich.edu
Facilities Manager, Business Office

  1. Overall facilities support to (parentheses designate on-site contact for each building):
    • Moore (Ben Thauland)
    • Stearns (Kelley Archer)
    • Burton Tower (Heather Currie)
    • Dance (and Dance Geddes) (Heather Currie)
    • Revelli (Maggie St. Claire)
    • Stamps Auditorium (Ben Thauland)
    • Argus II, Stearns Collection (MA Wiland)
  2. Office/Studio Needs (furniture, cleaning, reconfiguration or renovations requests)
  3. Cleaning/Custodial questions
  4. Set up needs for recitals or non-Ensembles Concerts
  5. Keys and Card Access
  6. Space Analysis

 

Business Office: Information & Technology Services

ITS Service Center – 4-HELP (764-4357), 4help@umich.edu
The ITS Service Center is the first point of contact for support by the MiWorkspace desktop support team. Call or email 4HELP for assistance with:

  1. General problems with your laptop or desktop computer
  2. Printing issues
  3. U-M password resets

Roger Arnett – 764-2505, rogera@umich.edu
Performing Arts Sound and Recording Engineer, Computer and Instructional Technology, Business Office

  1. Production sound support and recording services for a wide range of SMTD events
  2. Designs, installs and maintains AV systems
  3. Questions about concert production, sound support, and equipment
  4. Concert recording
  5. AV systems in classrooms, tech suite, faculty studios

Cathy Behrendt – 763-5056, cmbehr@umich.edu
Web Software Developer, Computer and Instructional Technology, Business Office

  1. Provides the SMTD with website/web application programming and maintenance
  2. Database administration and consultation
  3. Questions about SMTD websites
  4. Questions about SMTD Scheduling System

Greg Laman – 764-5596, glaman@umich.edu
Manager, Computer and Instructional Technology, Business Office

  1. Manages the SMTD IT/AV staff and budgets
  2. Liaison between SMTD and ITS for IT services provided centrally
  3. Requests for new or upgraded computer hardware and software
  4. Telephone and voicemail service requests
  5. Questions about getting connected with the tech resources you need whether provided by SMTD staff or ITS
  6. Not sure who to go to for help? Ask Greg

Andrew Wollner – 763-2717, andwoll@umich.edu
Music and Multimedia Computer Specialist, Computer and Instructional Technology, Business Office

  1. Support of music and multimedia software and online teaching resources
  2. Helps to provide AV support in SMTD classrooms and the tech suite
  3. Consulting / training for online resources such as Canvas, Box, and Google Apps
  4. Tech Suite card access requests and computer issues
  5. Audio/video streaming
  6. Online concert recording archive
  7. Computer accessories, such as adapters, audio interfaces, and drives

 

Development

Ellen Aretakis – 647-2035, aretakel@umich.edu
Annual Giving Officer, Development

  1. Oversees all annual giving efforts
  2. Primary liaison and lead for "Friends" groups (Dance, Musical Theatre, Opera, and Theatre & Drama)
  3. Administrative support for Office of Development and External Relations
  4. Calendar coordination for Executive Director and Director of Campaign and Major Gifts
  5. Process all incoming donations

Alex Fox – 763-0965, alexfox@umich.edu
Stewardship Officer, Development

  1. Create, implement and evaluate stewardship activities
  2. Questions regarding gift funds (purpose, use, reporting to third parties)
  3. Campaign and endowment reporting
  4. Plans annual Scholarship Showcase Dinner

Ellen Kettler – 763-9679, ekettler@umich.edu
Senior Associate Director of Development, Development

  1. Identify, cultivate, solicit, and steward individual donors with capacity to give major gifts and bequests
  2. Identify, cultivate, solicit, and steward corporate sponsors
  3. Direct work of SMTD Alumni Society Board of Governors, alumni awards, reunion/homecoming activities

 

Ensemble Operations

Anna Darnell – 764-6892, amdarnel@umich.edu
Ensembles Production Manager, Ensemble Operations

  1. Responsible for all preparation and production of large ensemble dress rehearsals and concerts
  2. Student staff hiring and scheduling
  3. Onsite support at concert venues

Paul Feeny – 764-8765, feenyp@umich.edu
Assistant Director of Ensemble Operations, Ensemble Operations

  1. Oversees the day-to-day operations of the large ensemble rehearsals
  2. Inventory and equipment control for the ensembles department
  3. Oversight of Ensembles Production Coordinator and Performance Librarian
  4. Chair of Events Committee

Alizabeth Nowland – 764-6892, nowaliza@umich.edu
Performance Librarian, Ensemble Operations

  1. Music procurement, preparation, distribution, and collection for the large ensembles

 

External Relations, Marketing & Communications

Christopher Boyes – 764-0375, cboyes@umich.edu
Videographer and Broadcast Media Specialist; External Relations, Marketing & Communications

  1. Creates promotional videos for the school as directed by supervisor and senior management
  2. Executes all video post-production, including creative video editing, color correction, sound mixing, motion graphics, and voice-over recording
  3. Oversees videotaping of major concerts and other performances (mainly utilizing outside contractors) and edits footage for final product
  4. Oversees all streaming efforts by school, in collaboration with IT and artistic management
  5. Organizes and maintains SMTD video archive

Marilou Carlin – 763-1478, carlinm@umich.edu
Director of Communications; External Relations, Marketing & Communications

  1. Editor, Michigan Muse
  2. Writes news stories for SMTD website
  3. Collaborates with Michigan News to place news stories with local and national media and internally at U-M
  4. Writes copy for promotional materials for admissions and development, directs the projects
  5. Scripts select videos
  6. Directs content of "News Flash" emails to constituents
  7. SMTD Bicentennial Liaison to U-M's Bicentennial office
  8. Supervises and directs communications staff

Rachel Francisco – 764-0594, rachaf@umich.edu
Manager of Marketing, Promotion & Special Events; External Relations, Marketing & Communications

  1. Graphic Design: Creates class information flyers; faculty/ guest recital posters; department information materials (in conjunction with admissions); admissions materials; admissions ads; development materials; miscellaneous brochures
  2. Brand manager: Provides direction in terms of SMTD "look and feel"
  3. Logo manager: Answers usage questions, obtaining a logo
  4. Assists in finding student performers in conjunction with Development Events (SMTD and U-M) and other U-M events
  5. Produces events for Development involving performance (e.g., Scholarship Showcase)
  6. Video producer: Vets story ideas, arranges interviews, secures locations
  7. Tour management (foreign): Oversees logistics
  8. Travel/ Event management for domestic development events involving performance
  9. Photography management: Hires and directs photographers for special events

Brandon Monzon – 615-3204, bmonzon@umich.edu
Communications Specialist; External Relations, Marketing & Communications

  1. Coordinates and creates calendar of events (online & printed) and weekly Sights & Sounds e-calendar; coordinates printing of print version
  2. Graphic design (class flyers/posters) distribution (print/digital signage), and creation
  3. Manages SMTD social media (Facebook/Instagram/Twitter/Padlet)
  4. SMTD website: Updates staff/faculty biographies/photos, updates department pages, posts news stories
  5. Creates and sends SMTD "News Flash" emails to constituents
  6. Maintains SMTD photo archive

 

Graduate Studies

Annie Wagner – 764-0590, anniewag@umich.edu
Graduate Coordinator and Assistant to Jason Corey, Associate Dean for Graduate Studies and Research

  1. Rackham liaison for SMTD
  2. Manage incoming requests to the Office of Graduate Studies
  3. Academic advisor for all Rackham students (PhD, DMA, MFA and MA)
  4. Primary HR contact for Graduate Student Assistants
  5. Coordinate Associate Dean’s calendar
  6. Updates to Rackham student handbook

 

Michigan Marching Band

Tricia Dawson – 764-0582, pdawson@umich.edu
Administrative Assistant Athletic Bands, Business Office

  1. First point of contact (phone, visitors, email)
  2. Manage calendars (Dr. Andrea Brown & Dr. John Pasquale)
  3. Audition information for new students

Maggie St. Clair – 764-0582, mstclair@umich.edu
Administrator Athletic Bands, Business Office

  1. On-site Facilities Support to Revelli
  2. Keys and card access

 

Piano & Organ Technology

Jerry Adamsjerroll@umich.edu
Organ Technician, Piano and Organ Technology

  1. Organ Tuning and Repair

Jimmy Aquino – 764-4567, jaqu@umich.edu
Piano Tuner/Technician, Piano and Organ Technology

  1. Practice Facility Tuning and Repair
  2. Classroom Tuning and Repair

Randall Bibri – 764-4567, rbibri@umich.edu
Assistant PianoTechnician, Piano and Organ Technology

  1. Practice Facility Tuning and Repair
  2. Classroom Tuning and Repair
  3. Faculty Studio Tuning and Repair

Robert Grijalva – 764-6207, pianoman@umich.edu
Director and Assistant Professor, Piano and Organ Technology

  1. General Operations and Staff Supervision
  2. Organ and Harpsichord/Fortepiano Technician Supervision
  3. Concert Tuning in Britton and all Central Campus Venues
  4. UMS Tuning coordination
  5. Piano Lock Key Management
  6. Inventory Management
  7. Events Committee member

Emily Hawkins – 764-4567, eghawk@umich.edu
Assistant Piano Technician, Piano and Organ Technology

  1. Practice Facility Tuning and Repair
  2. Classroom Tuning and Repair
  3. Faculty Studio Tuning and Repair

 

Productions, Programs & Partnerships

Mary Ann Stock – 936-2497, marystoc@umich.edu
Assistant to Associate Dean John Ellis for Productions, Programs and Partnerships

  1. SMTD contact for the MAC program (budget, program, billing, payroll, scheduling, background checks)
  2. Appointments with Dean Ellis regarding outreach program ideas
  3. SMTD contact for SPG on Minors compliance
  4. Coordination of Piano GSI materials inventory and lending

Robert Grijalva – 764-6207, pianoman@umich.edu
Director of Piano Technology and Assistant Professor; Productions, Programs and Partnerships

  1. Piano technology issues
  2. Organ, harpsichord and fortepiano maintenance and repair
  3. Piano technology instruction

Jeffrey Kuras – 763-5213, jskuras@umich.edu
Director University Productions; Productions, Programs and Partnerships

  1. General management of University Productions
  2. Oversight of production venues

Lydia Qiu – 615-3727, lydiaq@umich.edu
Accompanist; Productions, Programs and Partnerships

  1. Coordination of accompanists for music studios

 

Productions, Programs & Partnerships: Youth & Adult Community Programs

TBD – 936-2660
Administrative Assistant, Youth & Adult Community Programs

  1. Field incoming requests to the office and handle inquiry correspondence
  2. Work with the Business Office Managers to process invoices, expense reports, refunds, and reimbursements for Youth & Adult Community Programs, as directed by the Program Manager
  3. Provide clerical support for program coordinators in preparation for and during Youth & Adult Community Programs

Emily Lamoreaux – 936-2660, ealam@umich.edu
Program Coordinator, Youth & Adult Community Programs

  1. Program Coordinator for the following Youth Programs:
    • Michigan Youth Ensembles, including: Choral, Instrumental, Jazz, and Theory
    • String Preparatory Academy
    • Bass Bash Performing Arts Clinic
  2. Program Coordinator for the following Adult Programs:
    • Summer Adult Professional Development Workshops
    • Adult Lifelong Learning Programs including: Voices Valiant Adult Choir and Lecture Series

For a full list of programs, please visit our website at music.umich.edu/yap

Robin Myrick – 936-2660, myrickr@umich.edu
Interim Assistant Program Manager, Youth & Adult Community Programs

  1. Program Coordinator for the following Youth Programs:
    • MPulse Summer Institutes, including Center Stage Strings, Choral/Voice, Dance, Jazz, Musical Theatre, Theatre & Drama, and Winds & Percussion
    • Youth Summer Day Programs
  2. Program Coordinator for the following Community Programs:
    • Community Outreach Concerts
    • Community Engagement Programs

For a full list of programs, please visit our website at music.umich.edu/yap

Sarah Rau – 647-7492, sjrau@umich.edu
Program Manager, Youth & Adult Community Programs

  1. Directs fiscal operations and budget concerns for the Youth & Adult Community Programs area
  2. Directs staff hiring and employment for the Youth & Adult Community Programs area
  3. Grant writing and submission for all Youth & Adult Community Programs
  4. Primary liaison to SMTD Deans, departments, and external organizations
  5. Responsible for overall development, growth, and work flow of the Youth & Adult Community Programs area

 

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Photography Credits:

U-M Photo Services

Joe Welsh

Peter Smith

David Smith

Glen Behring

Tom Bower

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